There is a hole in the inside red fabric as I tried to show in above picture. I'm not sure if hair is matted or is supposed to be that way. There is also some hard stuff on the bottom of the hair on the one side of the mask as I tried to show in above picture. This item is in the category "Collectibles\Holiday & Seasonal\Masks". The seller is "mandal5104" and is located in this country: US.This item can be shipped to United States.